User Tools

Site Tools


how_to_copy_your_campaign_log_into_the_ios_app

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
how_to_copy_your_campaign_log_into_the_ios_app [2017/04/20 15:36]
Johnn Four [Step 1: Export Your Log]
how_to_copy_your_campaign_log_into_the_ios_app [2017/04/20 15:39] (current)
Johnn Four [Encounter A Problem?]
Line 56: Line 56:
 ====== Encounter A Problem? ====== ====== Encounter A Problem? ======
  
-If you get stuck on applying your license to the iOS app, [[https://​loggerkit.atlassian.net/​servicedesk/​customer/​portal/​1|please send us a help request]]+Please give the import a couple of minutes to work. Sometimes it takes the app awhile to parse through all the information. 
 + 
 +If import fails the first time, please try again. Just to be sure you selected the correct file, etc. 
 + 
 +The very first time I opened my iOS Campaign Logger app and imported a log file, it would not work for me until I created a test Campaign Log within the app. I do not know if it was just me or if it's a bug. But if import fails after two tries, then create a new Campaign Log within the app and try the import again. That worked great for me. 
 + 
 +If you get stuck on importing Campaign Log files into the iOS app, [[https://​loggerkit.atlassian.net/​servicedesk/​customer/​portal/​1|please send us a help request]]
how_to_copy_your_campaign_log_into_the_ios_app.txt · Last modified: 2017/04/20 15:39 by Johnn Four